This eBay buyer scammed us out of $164. Total fraud on ebay!
Mentoring Starts Soon! http://www.ralliroots.com/mentoring.html
**** Supplies we use ****
BEST LIGHT EVER: http://amzn.to/2tigQRB
More lighting for pictures: http://amzn.to/2sOoMbT
My Sunglasses: http://amzn.to/2zC8t3n
Our coffee machine: http://amzn.to/2tlpjnj
PHOTO PAPER FOR WHITE BACKGROUND: http://amzn.to/2xIhD0I
Shipping labels: http://amzn.to/2sfmWT3
Poly bags: http://amzn.to/2seYd18
Our vlogging camera: http://amzn.to/2sf4M3B
Big Studio Camera: http://amzn.to/2xpXBXJ
Small Scale: http://amzn.to/2uSIpBO
Big Scale: http://amzn.to/2tG6dsC
Poly Bags: http://amzn.to/2eKFzYO
Tape Gun: http://amzn.to/2eKhPUX
HWC Stickers: http://amzn.to/2uTqNpl
**** Check out our other videos ****
ABOUT US! https://youtu.be/sj38MZgRQO4
Thrift Date Night! https://youtu.be/0kn5Pmq-vzs
Massive Vintage Snapback Haul! https://youtu.be/nHtlBuyoqMI
1 Year on YouTube! https://youtu.be/7RDr_notbBg
What Items to Sell on eBay? https://youtu.be/o5jYPsFIsUw
Cram the Cam! Thrift Road Trip! https://youtu.be/VMy2LzldZGw
How to Amazon FBA? https://youtu.be/aRNbMRiw-Rk
Hidden Camera GoPRO Garage Sales! https://youtu.be/rFEy93GwE5o
We ALMOST went to jail! https://youtu.be/jm2q4b6aCEA
**** About this video ****
We sold an item on ebay an the buyer sent back a completely different item! Scammed us out of $164 and the item! Pretty disappointing to say the least. Hopefully somebody at ebay will see this video and do something to stop this kind of thing from happening in the future.
Please watch: "Finding Treasure At The Thrift Store To Resell Online!"
Even worse do not buy a vehicle from eBay. My husband found a car on Facebook Marketplace. He proceeded to contact the seller who stated she was a member of the US Air Force and was being transferred to Alaska from Nebraska and did not want to take the car with her. She sent directions from EBay for him to purchase EBay gift cards up to the amount of the car, call them with the numbers on the cards, make a copy of the cards and receipts for cards and email to EBay. He did all he was asked. Then he got an email to send $1000 for insurance to have the car transported to us from Nebraska. My husband did the same with the EBay cards again for $1000 and emailed it all. He then receives an email stating he needs to send $600 to insure the driver that would transport the car. At this point we knew we had been scammed. Further research we found this seller is not in the military, this has happened to many others as shown on the www.ebaymotors.com site. Buyer beware! eBay doesn't seem to be the least bit helpful. It is my understanding the federal officials are investigating EBay. We lost $2300. Do not let this happen to you.
Sucks it happened, but... you didn't loose $164... you lost $35(ish). Assuming the unit was returned and in fact broken, you'd still be out the $80 you paid for it, out the shipping, and wouldn't have made any profit anyway.
Ebay goes out of their way to kiss the buyers butt!!! While in ebay should review the case and find in favor of the seller if they have more proof than the buyer. I had a major argument with a couple of ebay reps, one of which knew nothing accused me of lying and would not transfer me to another agent or supervisor after me asking 5x (by the last time i was screaming).
However after the first call I called back, talked with knowledgeable professional agents that reviewed the case, my proof, and reversed their decision!
I actually got scammed once from by an Asian seller! I purchased a HDD that worked for 3 months and after that it failed. The hdd came with 3 years warranty from the seller but you had to ship it back to china directly to the seller. So i shipped it back to china and the seller stop responding once he received it and i was unable to reach him through ebay as it was over the 3 months period. That sucked! I couldnt even give him a negative ebay feedback as it was over the 3 months period.
I am an ebay seller as well with powerseller status. This reverse shipping scam has been going on for a while If you were ebay how would you resolve it? Keep in mind they must judge the issue totaly blind and from a third party point of view.
Ebay don't care. They get their fees, all part of their business plan. I can't tell you how frustrating and wrong that is, that they support/endorse crime. I'm wanting to go back to online selling but not at the mercy of feebay
its pretty sad but ebay is setup in a way to where they dont really care about the sellers, all they care about is making money AKA the buyers. Unless there was video proof ebay doesnt really care and they would rather have a happy customer over a happy seller. Its retarded but they make so much money that they really dont care.
I did have something very similar to this happen with an item several months after the customer purchased the item (Ebay returns are typically within 30 days last I checked). The buyer claimed to have wrapped the item (an ipod thouch 5th gen) and never tested it. come opening time the item did not work. The item had been tested and check prior to sending and was fully functional. After a brief conversation with the buyer and myself, Ebay decided in favor of the buyer if they shipped the item back. The item was shipped and I received the correct item, but it was damaged and the battery had lost considerable charge. I reported the damage to ebay, and the claim was filed in favor of me, the sellar. However the buyer then went to Paypal to make a claim dispute to recieve their refund for an item they purchased several months before—past the 30 day return period. Paypal found in favor of the buyer and charged me the return fees. I attempted to open a claim against the false refund request and only got results after waiting on hold several days and repeat calls, but was only able to recoup a portion—not all—of what was refunded to the buyer.
This might sound like a pain but here is how I deal with situuations like this.
Ebay depends on paperwork just like any organization. This is what you need to use to your advantage.
Compare the package weights.
The one you shipped was 6 lbs 3 ounces. (for example)
the one you received was 3 ounces.
Show them the tracking numbers and weights, WALK THE PERSON ON THE PHONE
THROUGH YOUR EVIDENCE. Ask a question to end.
For instance " I shipped them a speaker weighting 6lbs 3 ounces, they sent me back a package weighting 3 ounces,
how can that be the same item when there is such a drastic difference in weight, they should side with you.
I know, I had some experiences like this 3 times and won every time.
BY THE WAY! If you report this to the police and then show eBay the police report they will probably side with you.
Yea, its some extra steps but it's worth the effort.
Blast the buyer across all your social media too.
I think this seller should call up Paypal and pursue a seller protection case, or call up the news and see if they could report on this. This needs to be exposed, and you should not just give up. Fight for your rights. In America there is ALWAYS a way to get justice. I hate dishonest people. If I personally lived in California I would get cameras and a crew and go find and expose these people. I think Ebay has to do better and treat their sellers better. Like he said, what about the people who are poor and are counting on this money to eat and pay for their light, or even medicines, or feeding children. Sellers should reach out to each other from state to state join forces and pursue finding these scammers. There are some computer geeks out here who enjoy finding creeps like that. Eventually they'll scam one of those guys and these scammer are going to regret ever scamming anyone. Karma will take care of these people. I'm so sorry anyone has to go through that.
I sell on eBay and I made sure to block them!!.. thank you for letting me know.. god bless you and your entire family/wifey.. you two are soo adorable together. I’m soo sorry these scammers took advantage of you. This is why I choose to sell all my highend bags I.e lv,Chanel etc at my gfs highend consignment shops. My gf that got me started selling on eBay sold a authentic Chanel maxi Lambskin for 5grand and the buyer returned a 20$ fake leather china knock off and eBay took the buyers side after arguing with them for months. I quit selling highend bag on there and just sell mk and cheaper brands now..😉😉😉 I’m fortunate to have a good gf that owns a reputable highend consignment shop and only charges me 15% of the selling prices which is basically what eBay/Paypal charge anyways... it’s always great to NETWORK.. networking is everything!!... also karma will get this guy!!! It’s soo disturbing how people just have no conscious and the fact eBay allows it!. I think as buyers we should at the least be able to leave neutral feedback!.. it’s bs cos buyers can leave us terrible feedback after we have them these deals etc.. but as buyers we don’t have the option to leave negative or neutral which infuuuriates me and I tell them this everytime I’m on the fone with them!!😱😱😱 anyways god bless hun
I know you made this video to help show eBay their faults, but in doing so you really helped me. A few years back I was selling on eBay and actually had over $500 in PayPal. Then the same type of thing happened to me. I got scammed and eBay took the buyers side. I thought it was personal and I immediately pulled my items and quit selling. I still have the money in my PayPal account and I don't know how to get to it! Since I found out this has happened to you and others, I am now willing to give it another shot, but NOT through eBay. Where should I start? Amazon or where? And. What company makes getting to your money the easiest? Please somebody tell me so I will not get scammed again!
Ebay reps are hired off of the street corners..they never help the seller..i was scammed on a phone and pretzel warmer..they even said i could keep my money as well as them..but 2 days later it was taken out of my account..no one helped after 15 calls...but yeah ebay is a mess the past few years..specially charging shipping fees because people used to sell 100.00 item for 99 cents buy it now with 99.00 dollars shipping..yet when you call and ask one of them street corner reps,they programmingly (not a word i dont think) say..oh were trying to promote free shipping lol...big dummies...but yeah we need a new place to sell until they straighten the B.S out..good luck.
I literally just had this happen. Sold a brand new HP laptop. Buyer said he received just a charger opened a dispute then sent us back a bunch of nasty stained t shirts. Just like you I was absolutely astonished that eBay decided In their favor. Fortunately as a courtesy eBay gave me a $164 credit towards my fees. Which was nice however considering this last months fees were close to $3k it didn’t make much of a dent.
What you should of did was take a picture of the package that came in with the label showing the weight, and the label that you sent with the weight, and common sense the weight doesnt add up so how could he have sent the item back, ebay would of went in your favor but you didnt provide no evidence to support your claim, they where going based on your word and your word aint shit, in their computer they see the tracking number not the weight. Lesson learnt. Contact them back with this info.
i am dealing with a situation on ebay right now. the seller contacted me that the item was damage on shipping (its an expensive amp) so i asked for the picture of the item. he send the picture and yes it has some damage but very minor. he then decided to open the amp and told me that he don't want it anymore since the inside is dusty and the components are old. i told him that its 20 y/o and never been opened. the listing said that due to the age of this amp, i am selling it as is. luckily (maybe) he took the dusty picture and send it to the return complain and asked for a return. i talked to ebay and i told them that the amp has been tampered with by opening it and ebay agree with me and told me that he has no case. then i check and they told the buyer to return and he will get a full refund once i receive the item. i called ebay again and they said that it was a mistake to tell the buyer that. they told me to wait for the item to be returned and call that its been tampered. They game me a case number and told me to give it to costumer service once i get the item. i am waiting for the item right now... we'll see whats the verdict.
Nice video, the usps usually prints the weight and dimensions of packages, if you sent an item that weighs 4lbs with a bigger dimension and they returned to you an envelope that weighs only 8 ounces, why can't eBay see the discrepancy? or you didn't mention it to them, you can even report to your local police.
My war story. A seller purchased a set of 4 heavy highball crystal whiskey glasses from me back in February. Each glass was carefully bubble wrapped, wrapped with packaging paper and then another layer of foam wrap. This three layer protection has worked well on other sales of the same item to other buyers and no others have ever arrived broken. Exactly a 30 days to the delivery date later, they filed a claim in March, claiming that 2 of the 4 glasses arrived broken and they requested a refund on two of the glasses. They provided pictures of the broken glasses in the original retail product box, a box which I don't ship in or with, as it does not provide the necessary protection needed to help prevent breakage while in transit. As these glasses are available at several national chain discount stores, I felt that the buyer was simply trying to get some money back on my sale, claiming that my shipment arrived broken, when in fact they broke a previous set that they had purchased elsewhere. That was their first mistake.
I disagreed with the return dispute and in typical auto reply eBay fashion, they asked the buyer to ship back the product for a full refund. The buyer was provided with a label and shipped off the package. The return arrived in my hometown, however, for unknown reasons, the post office returned the parcel back to the buyer. Checking the tracking, it shows as en route back to the buyer, however, within the eBay dispute, it shows as delivered at my address, which of course was not the case. Because it showed as delivered, eBay automatically refunded the original purchase price to the buyer, a small sum of $49.99 + shipping, but a sum which I felt I was taken advantage of, by both eBay and the buyer.
Rather than chalking it up as a loss, I called eBay and was told to file a police report. A POLICE REPORT! With the my local police department office just a mile away, I headed down, trying to figure out how not to look like a complete fool while trying to explain to the uniformed officer that a $50 item was being returned in a fraudulent manner. At first, they didn't quite know what to do and called the police chief. He told them to have me give a statement, which would then provide the statement ID number that eBay needed.
I live in a large city, one where more pressing issues, like strong arm robberies, car break ins and burglaries take place, I felt like a bit of a dolt asking to file a report on a set of 4 crystal whiskey glasses.
About an hour later, with my police report statement ID in hand, I uploaded it on to eBay's document site. To eBay, this was proof that a wrong had taken place and they would cover me by returning back to me the monies for the item which they had refunded back to the buyer. As I was waiting for my written statement to be entered into the police report database, I was thinking about the dispute picture that the buyer had uploaded and aside from the product retail box being in the picture, of which I never mailed the product retail box, I reembered that I had mailed the 4 glasses in a USPS large flat rate box. The product retail box was several inches taller and wider than the measurements of the large flat rate box and would have never have fit in the USPS mailing box ... mistake #2.
In the end, I don't know what will become of the buyer. For me, I'll be given back the payment for the item I sold to an unscrupulous buyer and hopefully, not be the laughing stock at my police station.
Do your due diligence eBay sellers, don't let eBay bully you with their automated responses. Call them directly and have all of your documentation ready to make rebuttal.
They must have removed them as i tried to add to list and no seller exsist now.Good job sharing this is a serious common problem and eBay needs to stand with sellers more before they collapse as a platform on to themselves,I pay them 600-800 a month and they never favor me even when it is blatant fraud
They try to open returns but never works most of them are scams I'd rather cut out the 60% and I have to deal with it still do good with every thing but I also list every detail like an wrong or right with the item so they know exactly what they're getting
I got a rare 4000 dollar Pokemon card to sell. I'm scared this will happen to me for my first time selling. So I'm thinking of sell it for dirt cheap to a profit site. It sucks it has to be like that :/
+RALLI ROOTS 1st Ed Charizard. Sent it to psa. In the mail on the way to them now. To be fair I don't think it will sell past 1.5k cause it's prob psa 7 ish. But still. Getting scammed at all would suck.
Seriously, do people really believe that eBay take action over fake items on eBay. I have purchased numerous items on eBay that have turned out to be fake. The last one they told me to return to the seller after I proved it was not genuine. When I provided evidence that the importation of these fake items was also an offence, eBay told me to destroy it. This seller is still listing fake items on eBay and they do nothing. Why, their policies are for show only to appease governments and law enforcement agencies. eBay's legal team also claim they are not responsible for the fake items, as their site is a venue only, similar to a newspaper.
You can't even leave a buyer negative feedback, at least not here in the UK. EBay has become a joke, there are so many people out there who bid on stuff with no intention of buying, many of them are selling something similar but because you have to relist it makes your item seem defective in someway, or overpriced.
Really, with a little forethought you could have protected yourself from that. Just video the outgoing stuff, and the incoming thing WITH the ebay label on it before you opened it. IN FACT, WHY THE HELL would you even open that as a return? You KNEW it wasn't the right item, unless the envelope was DR Who technology (bigger on the inside). I would have left the package closed, gone back to the PO, and had an investigation started. Mail fraud (I think) is a felony, and they will take that seriously, as it ups the local police "arrest" records. Surely even where you are at NOW you could make the case (I'll bet my wife could, anyway). ;-) If it were me, Ebay would figure it out. NOTHING ironic about that name, when I rented, if someone started talking "Jesus" or any of that other garbage, it was ALWAYS a disaster. I think people would be a lot more interested in Christianity if Christians weren't so often pretty much scum. Not all of them, or even probably most of them, but a larger percentage, by far, than someone who proscribes to THOSE PARTICULAR teachings, should demonstrate. Just sayin'.
keep ringing and state the weight and size of package i had a different issue and went through 8 reps before i got a positive outcome same with negs i get told it cannot be removed 4th rep later removed please keep trying in any situation i know this is a while back but scammers shall not win !!
go right to ebay, not the online place, the real ebay headquarters and deal with someone there, it might be more time wasted and still they might find in the buyer's favor again or they might actually see what your talking about and decide in your favor.
EBay should have seen what the weight of the return package is. Makes it obvious that the original item was not what was returned. I have seen cases where the weight helped the seller in a case. This is an absolute shame and happens way more than it should.