This eBay buyer scammed us out of $164. Total fraud on ebay!
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We sold an item on ebay an the buyer sent back a completely different item! Scammed us out of $164 and the item! Pretty disappointing to say the least. Hopefully somebody at ebay will see this video and do something to stop this kind of thing from happening in the future.
Please watch: "Finding Treasure At The Thrift Store To Resell Online!"
I got scammed as a buyer through a similar trick. They asked that I pay via bank deposit and played on the fact that older ebay customers may not know that ebay handles these through its system, something I did not know. They also listed the item as a pickup only, counting on the user to ask them if they are prepared to agree instead to postage. The seller said yes and I thought that was that. I paid for the item and waited, and waited, and waited some more, and a little more. I raised a did not receive item dispute, and he played dumbass. Oh, that should have been received by now, I sent that ages ago. No he didn't. In fact he scanned a mailing label that wasn't even posted. It was right there in front of ebay, that the item wasn't sent, so what did ebay do? A human intervened, but obviously they just blindly follow the orders of their software which found in their favour, leaving it for them to work out why. Oh it found in favour of the seller because they sent it. No, they didn't! Oh, we found in favour of the seller because you haven't picked the item up. No, the seller was supposed to know how to post and to have done so. In the end they came up with an excuse to stick to that they were finding in my favour and gave it to me in writing that they were going to refund me. THEN the transaction was cancelled and I wasn't refunded. I was sent an email saying that someone had intervened and found in the sellers favour again. What the hell? The evidence was pretty clear! They said then that they had found in favour of the seller because I paid him by bank transfer! Go figure! They said that negated their obligation for Paypal protection. This was over a second hand inkjet printer by the way. From this point onward because they had found against me, suddenly I was treated like I was suspect. The evidence was bleating obvious, look people, here, rub your nose in it, you know. They had made their finding and that was the end of it. But what of my consumer rights? It turns out that they don't have the legal right to tell a customer that they cannot make a purchase using legal tender, firstly, nor to deprive a customer of their consumer rights if they follow the payment instructions of the seller. Nor to deprive me as a customer of my consumer rights in relation to defective goods or goods not provided. I wasn't buying thin air. Ebay were more than a little appalling. Next I raised it with them that it is also questionable from the point of view of consumer law whether they are in fact the platform for independent sellers that they claim themselves to be. Clearly they are intervening, making management decisions and that consequently, from the point of view of the buyer ebay is in fact the merchant and the seller just a supplier offering goods and services by consignment according to ebay's terms. "You have the right to close your account and leave ebay over it if you wish." What the ......?? I paid for an item. They said I can't prove that I paid for the item, except that I did, and that the seller wasn't even in dispute that they received it, and the seller claimed to have posted the item which by the tracking went nowhere. It wasn't even received at a post office. Are these people idiots? Or relying on software with absolutely no capacity to deal with individual issues at all? I got nowhere. I told them that my next step was to take action under consumer law to get my money back. They still didn't care, they knew what gives, and told me that I was free to. So, instead of lodging a complaint against the seller I lodged one against the real problem at this stage, eBay itself. Well!! Do the wheels move fast when the heat is turned up or what? It seems that there is a potential tax precedent in there that ebay cares about more than its users that might go part way to explaining their absurdity. I received an email within a day from my State consumer affairs body (who have the power to prosecute) telling me that they had decided that they will proceed with my case, and the very same day, within an hour got a message back from them, and ebay's lawyers that they have agreed to make a "one off" decision in my favour, blaming neither me nor the seller and that the funds were -already- in my account. Now what do you make of that? Perhaps they can't prosecute the seller unless he follows through completely with his fraud? Perhaps ebay are somehow trying to protect its own payment system, all the while not requiring Paypal? All I know is that something is not as it looks. Over a second hand inkjet printer with parallel port.
I see these scam videos. And I see an opportunity. A Sellers protection operation. Where we collect double the value scammed and split the take. Now I don't know all the tricks of the trade. But there are lots of pointers in Mafia and Crime movies involving extortion. LOL What do you think? Many crackheads looking to make a fast $20.00. Just kidding folks. They will do it for $10.00. LMAO Actually these crooked buyers and scammers piss me off bigly. So I'm glad I'm not in the biz.
SAME THING HAPPENED TO ME. I called ebay and was SHOCKED. THEY INSULTED ME AN PROTECTED THE SCAMMING BUYER! I decided to quit ebay immediately. This has gone on long enough... ebay needs to shut down. Everyone needs to stop using this scam platform. ebay doesn't deserve any business.
RALLI ROOTS not really 😉 amazon has 122 million users and sells only 1/5 of the world, posh mark does not even sell internationally whereas EBAY has 180 million registered users worldwide. I agree with you being careful against a....holes on eBay, what I was trying to add was EBAY is exposed to scammers not only in the US and/or EU but internationally and yes they need to be more effective against those scammers.
I had a buyer try something similar this past week . A matter of fact, there was 12 buyers as of this afternoon (no clue how many now) but 12 in one day where the seller had made the sale on expensive items only to send a mailing label on a envelope to a fake address not listed to any of the customers and the seller utilized the same tracking number per customer just to have the automatic system pull up that the packages were delivered so eBay would release the funds. I monitor my packages every step of the way so I reported it within the same hour someone taken possession of the label in another Florida city 5 hours away so fortunately eBay froze my order from releasing payment. I am strongly considering on selling myself again but from wholesaler. Unfortunately I do not know which wholesalers are reptable and who are not. I am so sorry this happened to you and I do understand the fustration on it. It is indeed a risk.
If I provide you a email below, will you please send me just a few wholesalers I can work with? I am medically disabled from injury and just need to supplement my income a tiny bit to pay my rent and food each month, I do not need a lot. Would you please?
**Let me give another perspective on the overall situation here**
First of all I like this channel and the informative videos this guy basically does for free in order to help people and also avoid legitimate scams. However as a buyer and seller, I must say he admits he has bought these speakers wholesale (2nd handed)and has gotten what seems to be top dollar for them and the buyer seems to feel as they have been scammed also. I HAVE BEEN ON BOTH SIDES OF THIS MYSELF. More times than not getting a defective product or the wrong product because the seller didn't know they was misrepresenting the product (wrong kind,size,model,etc) for lack of knowledge of the product and its use.
My main point is ,I've been hearing Ebay is cracking down on all the 'arbitrage' of retail reselling and returns/pallet wholesale etc that's being sold as #1 quality. So these situations will likely happen more and scammers will look to use this as a way to scam sellers more and more.
This is pretty normal dude, 99% of the time ebay will take the buyers side. We ebay sellers use to be able to leave negative feedback for buyers but now cant, why is that I wonder? I think cos ebay have the monopoly they do what want and if you don't like it,too bad. I say FUCK ebay the scamming pieces of shit and I think you shouldn't be afraid to say the same.
a thief is worse than someone who kill somebody, I would not have to murder you, if you did not steal from me,
I consider those that are thief and liars nothing but scum to the earth,
yes a thiefs is worse than a cold-blooded murderer
those people that I have known in the past, that were thieves, most of them are dead no longer breathing air, in America, unfortunately opportunity makes a thief
you can partially blame the educational system in America it's called learned helplessness
I have a deep passion of hatred, towards those that still, other people's property
the incident you had with a buyer in California just committed interstate fraud
eBay will not admit it
▪️Did you refund the buyers money before receiving the item back? I've had buyers return items & want the refund before I receive the item back. I don't do that. I've had buyers purchase an item then they return an item that is the same but not the one I sold to them..and it will be in nasty condition or broken, etc. I take pics of everything..right down to the packing of the item & packaging materials I use. I have very detailed listings with warnings of scams I've experienced & what I'm not going to put up with. Plus..it is considered mail fraud which is no small thing. I've had a buyer bid on an item & mark it as paid but there was no payment. They kept demanding I send the item. I told them absolutely not..not until I receive the payment in PayPal & it clearly shows the payment was made. Needless to say I never received a payment & they did not get the item. There are some downright Scallywags out there always wanting something for nothing. I haven't lost a case yet in all the years I've been selling. Knock on wood! It takes extra time to cover as many bases as I do..but it saves me time & hassle in the long run. Sorry to hear you lost money. That really grinds my gears & it isn't even my money. I just hate when thieves get away with it!▪️☮
THECHRISTIANSELLERS i.d. no longer on Ebay as of 02June2019. I tried to block them and Ebay came back at me with "THECHRISTIANSELLERS : Invalid User Id" So they are either banned from Ebay or they changed their user Id
Ryan, this same thing happened to my daughter and I a couple of weeks ago.
I sold a pair of vintage Jordan’s way cheaper than I should have . I accepted an offer and shipped the shoes, which were in primo condition!
He wanted a refund and presented pictures of defects on a completely different shoe.
I gave him his refund and the address to send them back. Along with a nice “sorry you weren’t happy’ message.
He will not return the shoes.
I reported it to eBay and called.
eBay said the refund is closed and their hands are tied.
I have no idea who runs ebay! Whoever it is has no clue how to run a business!
I guess it’s just money lost.
If you decide on a better platform please share the info.
I’ve only been selling on eBay a few months and I’m already sick of the way they do business!
The only thing you can do is video everything, including opening the package and keep escalating the matter until ebay deal with it or open a court claim. Otherwise you can go to the buyers house, theyll get a shock when youre on their property and probably give you your money back.
I sold suikoden with a lot of pictures I was original owner, the buyer sent pictures of a scratched up disc that wasn't mine that I sent, I talked to ebay this morning and he was on my side but I had to email the buyer and it's gonna go through ebay. They agree that the pics the buyer sent didn't look like the ones I sent.. but we shall see..
Be very careful selling to people in California or any other Sanctuary state or city. Lot's of migrants that have learned to scam American businesses and eBay's insane return policies don't help issues. We require a signature on most of our products as proof of receiving them. Good luck to all.
I just went through a similar situation. I was very persistent and ended up speaking to 10 supervisors until one of them would finally listen to my side of the transaction. They have representatives all over the world and none of them are on the same page... my situation was total fraud sold item, paid for return shipping,ebay refunded the buyer the cost of the item and shipping. the buyer wanted more for returning shipping than it cost to ship in the first place. ebay said they had the right to charge me what ever they wanted for return shipping. in the end ebay sided in my favor but only after 7 days worth of calling and requesting for someone to review my case...
seen a few vids like this where E-Lame has favoured the buyer. Sellers are the easiest targets when it comes to selling items on E-Lame. I don't use E-Lame anymore. Prefer to use the platforms in my own country which is Trademe.
I just put my Posh store on vacation because my first poss. sale turned out to be a scam where they were asking for my phone number and address then my last two sales were the same as you said. The items were listed and measured. The customer did send a photo with a tape measure but she measured the wrong part for the width of the bag. The other backpack wasnt measured but I had posted that it was the size of a jansport backpack maybe a little bit bigger. These were both less then $20 and came with free new in package sunglasses and a necklace for both buyers.
This makes me sad because you both work so hard. It’s insane that they put it in the favor of the buyer when they sent a piddly little envelope back. Hope this never happens to you again! Wishing you much success and positive vibes.
RALLI ROOTS I'm sorry to here that you were scammed as a seller but as a buyer I've also been scammed several times by ebay sellers too
One such example was when I bought an item on ebay. I returned the item at my expense with tracking and signed delivery verification, the seller said that he never received the return. Even though I had the signature verifying the seller received the returned item, ebay found in favor of the seller so not only was I out the cost of the item plus the initial shipping cost, I was lost the cost of shipping for returning the item. That seller had even relisted that same item for resale yet ebay still found the case in favor of the seller.
Ebay needs to t to fix some of their policies for both buyers and sellers.
As Canadians, shipping is (very) expensive compared to USPS. However, one redeeming factor is that we get flat rate for shipping into the US, doesn't matter if lower 48 States or Hawaii/Alaska. However, if you do Expedited (aka USPS Priority Mail) , then it varies depending the zone and can get expensive. 90% of my sales are US bound with about half of that going to California (I don't know the reason, I sell collectibles, doesn't have anything to do with the weather, maybe more eBay members in CA?).
🖕🏻 slope eyed Morgan & Morgan
*eBay will flag your account in a heartbeat if it SUSPECTS you are trying to avoid their fees while at the same time does NOTHING to address fraudulent activity that impacts BOTH buyers and sellers!*
Example, go on eBay right now and search for Seresto brand flea and tick collars for cats. Look at the sellers location. It will be somewhere in the U.S. Then click on their feedback. If they have more than one or two they will all be from alleged buyers with ZERO feedbacks and are based in a foreign country. They show on their listings that they have sold anywhere from 30 units into hundreds but only have a few feedbacks if any.
eBay does NOTHING to protect buyers from these frauds when there is CLEARLY enough information contained in these listings alone to WARRANT FRAUD TERMINATION.
These products are mostly bootleg copies that have no chemical ingredients or flagrantly dangerous ingredients. Since they are not mass produced within the U.S. they are Not subject to U.S. regulations and can be potentially hazardous....extremely hazardous to pets AND humans.
This is a WARNING to all Americans. Be EXTREMELY cautious when using eBay. They are concerned ONLY with profit, and consumer protection is only a consideration when profits are impacted.
The zeal exhibited by eBay in protection it’s fees revenue is non existent beyond boastful yet empty claims of sincere consumer protection efforts.
Don’t be suckered into making a bone head purchase because of what appears to be a cheap price for an item you will come to learn is not legitimate or even real.
Beyond that, have you ever tried to return an item to China.......Hah!
I have had this twice so far this year. Simple solution without involving eBay. First message to buyer " We are sorry this item did not work out for you but it would appear that you forgot to include the item in the package when returning"...BS response from scammer... Second message "I have contacted the (insert scammers location) Postal inspectors office and reported this incident, you should be hearing from them shortly" They usually give up at this point but I did have one that I had to remind that mail fraud is a federal crime and I will seek prosecution if needed.
I can understand that a shipping label with a matching tracking number on a little envelope doesn't prove your case.
However, you should be able to submit the CARRIER'S RECORD of the two different shipping weights as PROOF POSITIVE that your buyer did not return what you sent.
If eBay would not accept that and rule in your favor, no one should be selling on eBay!
I had considered selling a number of valuable items through eBay several years ago but, before I committed, I made several trial sales.
Within 4-5 sales I discovered that I would be vulnerable to this very thing and I would have ABSOLUTELY NO RECOURSE to recover my losses.
I will not sell on eBay.
eBay used to have humans who were making decisions, and not the computer, so there was a good chance to have a fair resolution. Now, reps are on the same page with abused sellers, yet the system makes them to close in fraudulent buyer`s favor - all eBay scammers have eBy`s back and are proud of it. I guess the reason for cutting human decisions in a favor of fraudulent buyers is either eBay only cares about buyers and making sellers to cover losses, or, previously some eBay reps were doing wrong things/fraud and many options were taken from them.
what other platforms you guys sell on and recommend? I was just scammed by eBay, too. Reps were on my side, stating that it was fraudulent and abusive buyer (she buys tons, but then returns expensive items and keeps only $3-$20 ones), yet eBay system forced them to refund, pay return shipping fee, swallow a loss of the item and accept negative feedback from fraudulent buyer!
@Katrina R I'm not a seller. If they have small print designed to prevent you from having recourse, then what are you doing selling through them? That's a huge red flag. No reputable company/corporation has such fine print.
My friend wanted me to sell her valuable fur and designer purses on eBay and I refused. I had a gut feeling I would be scammed so I didn’t sell them. Maybe video tape opening your valuable returns. eBay tends to favor the buyer.
i understand that its not always the good option, but you can opt to "not accept returns" on your ebay advertisements. i describe my product in accurate detail, and i do not accept returns. thanks for your info though....good video here.
The 1 or 2 percent of scammers on ebay really cause a lot of trouble. Scammers that are sellers were a problem before but new policies have pretty much wiped them out. Now ir's time to go after scammers that are buyers.
This is just really sad that people do this. When I got my game card in perfect condition, even if I could I would NEVER then go and pretend it wasn't working and send back a fake item and scam someone (and this game card was a little bit pricey too). On top of that eBay then takes the buyer's side no matter what it seems. When I am old enough to possibly sell things online, unless eBay improves I will never sell on eBay.
Actually, maybe if sellers stopped selling so much on eBay, maybe eBay will finally realize that their sellers are also important and they shouldn't just instantly go on the buyer's side.