Boost your eBay Store Sales! Some tips on how to do it! 2018 / 2019
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eBay BOLO List!
Thrift Date Night!
Massive Vintage Snapback Haul!
1 Year on YouTube!
What Items to Sell on eBay?
Cram the Cam! Thrift Road Trip!
How to Amazon FBA?
Hidden Camera GoPRO Garage Sales!
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Please watch: "Finding Treasure At The Thrift Store To Resell Online!"
Hello Ryan & Alli....Great Video. Will be changing our Brand names in Caps to just first letter caps but have a question about the clothing sizes. Like you do for clothing, we have been putting the measurements as a picture in our listing (using Sizely) & have not been putting info in the Item Specifics field. Do you also put measurements in the specifics field or do you only put measurements in your pictures? Lastly - Anyone thinking of doing your Mentoring program should DEFINITELY DO IT!!!! Our sales are up over 300% from where we were last year & each month we see increase in not only number of sales but also Average Sale Value. Great Program!!!!
Thank you so much!!!! I am super happy we've been able to help out so much! 300% is killer! We used to just do the picture, but after this meeting we will now also be adding the measurements as an item specific :)
I tried free returns for 4 months and it killed my profits! I saw no increase in sales but a lot mire returns. Buyers take advantage of free returns because they know they can “rent” the clothes or buy a lot at one time and return what they don’t want.
Some good info..just don't aree with Free Returns or any Returns..I have Faith in my stuff I sell ( I do it part time ) I just don't have Faith in all Buyers since Ebay makes it so Easy for them & mainly take their side even when their Dishonest..I have Over 1200 Sales at 100% Positive never having Returns as an option, but I have dealt with my share of Scammers 😒 & had some False Negative Feedback Overturned..Some Buyers are just Terrible 👎, But Most are Cool 😎
Oh wow..didn't know that..I just had some bad buyers before..mainly the item swap issue...But I would love to change to Full time eventually..I do Enjoy it....I have been watching your Videos Lately..Good Stuff👍...if you have any other pointers are where the #1 Best spots to buy that would be Great..I am in New York so it is a little different over here..Thx for response😎
That's awesome :) if that model works for you, keep it up. The main reason we offer free returns is for the boost in search ranking, not having returns on automatically drops your chance of selling the item 60%+ that's information direct from eBay, so it's just how you want to run your business, ours is a quick turnover model, so the faster we sell items the better.
Great video I sell clothing and shoes in my store I offer free returns on the clothing that is on the lighter side. I don't offer it on the shoes as that can get very expensive if I want them back. Do you offer free returns on all your Items or do you select certain ones. Curious to as you said your returns have not increased at all or very much. Thanks for your time.
Always learning so much from your videos Ryan and Alli. You bring a breathe of fresh air to youtube. Just saw via Linkedin that you previously lived in my part of the world - Mandurah! A shame I'm a few yrs too late - would have enjoyed meeting you both. Thanks again. Looking forward to applying your tips to my own ebaying.
I fully understand the white background for pics - especially a plain white background - however isn't the point of the pics to make it pop out from the rest and make buyers click it and want it more? Wouldn't this work better in some cases with a background other than white? This of course would be based on the product at hand , and would not be for every single item. For an example - a product that is pure white - no other color - lets say a Pure white shirt - having a pure white shirt on a pure white background means a very hard time taking pictures that are clear, nice and professional looking, Yeah you can change the settings in the camera - who wants to go through all that trouble just to take a few pictures though, When in this case a plain pitch black background (not cloth as it would then show every piece of lint the room has ever had) would make that pure white product pop and stand out, would it not? Or is that just my way of thinking being a hobby photographer and I don't sell anything on E-bay I just absolutely love taking pictures and I take some pretty good ones for the products I review (which is what I do in my spare time I'm a product reviewer) and depending on my product I've used a maroon colored sheet as my backdrop because nothing else was making my product look good like I wanted it.
Thank you for another great video Ryan & Alli, glad to learn about the apostrophes, I have a little bit work to do now, UGH! Hope you are both well, I still love the basic thrifting videos I think because you just never know what you will find, every shopping trip is a surprise! Thank you again!
Hey Roots I have a question do you make more business and better income making YouTube videos about Ebay or is making more money actually selling on Ebay which one will be more beneficiary in your opinion? The reason I’m asking this question is because now I see so many Ebay sellers spending a lot of time making YouTube videos I don’t understand how they have so much extra time to make videos and still run a successful Ebay business.
Thank you 😊 Mark
Yeah that’s awesome all your videos are really encouraging me in my Ebay business it’s been very helpful thank you for all the Hard work on making these YouTube videos for all of us to learn by... I know a $1 for every thousand views takes time to add up! 😊Thanks again,
Mow you can do a bulk listing edit. Easiest way is to go out to active listing click thr check marks on the left side and it will move you into your full inventory of active listings. Also helps you boost in placement with a change in the store.
weeding the garden ! you plant a seed and all the things you don't want to grow come up also,so you weed out the things you don't want ,you have to cultivate ,create an environment that favors the things you want to grow.great content .
Thanks for the info. My return rate went crazy after putting that “free return” non sense. I understand Ebay wants to have this ‘unique’ feature in the market but common guys, if you offer free returns that’s basically encouraging the buyer to return for ANY stupid thing. I’m not trying to be the “who knows everything” guy, but in my experience in turn out to be like that. Happy that it work for you and for all the people doing it.
That's exactly how I feel you start offering free returns for any reason people will take advantage of you and unless you're some big time seller who sells thousands of items in a month that is asking way too much we all can't be big shots like you guys and rub elbows with the big boys. Just imagine the returns around Christmas for that hot toy or doll or video game when they see it restocked and get it at face value not only are you going to lose your profit you're going to have to pay for shipping twice and more than likely you won't be able to return some of the items because of the return Window has closed for you by the time it get back to you. Not doing anybody any favors by not thinking everything all the way through pros and cons
I have tried the giant coat hanger thingy but I have found pics look way better with a coat hanger half mannequin and im finding it faster and the pics look way better . Tipz for Tips - Next time you visit Australia you should come to the good side ( east coast ) the other side is totally hillbilly bogan.
Well this video is getting bookmarked so I can make a list of every single point made. Thank you guys so much for going through the effort of making this. I have a question but, before I ask I just want to make a quick statement to all of the people who seem to think they know better or who seem to think they see something different than what ebay says.
You MUST remember that you are one person. You see the results of ebay's and/or google's coding as it affects YOUR listings (and a similar vocal minority). Also, consider the fact that you cannot possibly know the exact way that your listing gets interpreted by either of these companies. The man in the video can see many if not ALL ebay sellers listings and any given time and he most assuredly has a LOT more knowledge about how the website interprets your listings and makes decisions based on what it sees. This allows him to have a holistic view of everything and, when looking at it from his and the rest of ebays perspective, you can bet that it becomes perfectly clear exactly what the best practices for ebay listings should be. Just because you make some listings yourself and see different results (or think you do, not to your own fault but, simply due to ignorance of how it all works together behind the scenes), that does not mean you simply discount everything they've said as a lie/crap/BS/not knowing what they are talking about/etc.. Ebay makes money from sellers who sell things. So why would they ever think it's a good idea to give the wrong information to the people that make them their money? My advice for you all is simple. Force yourselves to be WAY more open minded than you are and quit convincing yourselves that you know better about how ebay works than ebay itself knows. You definitely don't. That's the end of my rant on that so please feel free to continue doing it "your way" if you don't agree with me and the rest of us will wave to you as we pass you by. :)
Now on to my question! Would you say that free returns is something you should enable after a certain point in your growth, or do it from the beginning? I ask because still only anywhere from 3-7 items in a week and when I turned on free returns I turned it right back off 2 days later because in that 2 days I received 2 returns for "doesn't fit" reasons. I have no problem with that but, since I still don't make very many sales, having those 2 returns come up so quickly scared me a little. I certainly want to do free returns but, I'm afraid that until I can start consistently average at least 3-5 sales per day that I may end up hindering my growth. I would love to hear your thoughts on that!
Thank you guys again for working so hard to get us such great information (even if some of us are in denial :P)! Just the thought of trying to get interviews with these people from ebay sounds extremely impossible to me so you being able to do that is more than a gift. I can't wait to get started making these changes!
One of his suggestions to boost sales was to offer free returns, You even said 60 days would boost you in the rankings over 30 day returns. This would have been a great opportunity to talk about sellers views on free returns. I know it is about boosting sales but you can ask tough questions.
Thanks for sharing, I have picked up a few tips and will be changing my headings as I go through doing 'Sell Similar'. Some items can't be photographed against white, e.g. white shirts, clear glassware but I think that boils down to common sense. I shall have to stop doing my flat lay jeans on the wood panel! I have to work on my lighting...... always upwards and onward, always something that can be improved upon.
Honestly I 100% disagree with the white background. We've done white and when we switched to non white, our sales boosted because all items do not work with white backgrounds. Etched glass does not photo well with a white background. White is great for clothing and electronics.
I bought a small light box for $16 on eBay ( I sell mainly cosmetics so it was the perfect size) and I can't believe the difference it has made. I'm embarrassed about how my pics looked before! I do believe it has helped my sales as well.
So is it the same with or without apostrophe means if I search for example L'Oreal or Loreal without apostrophe i would be able to find exact same brand? Sometimes I spell brand differently more like buyer would spell. should I stop doing that, there's no benefit right?
RALLI ROOTS yeah that's what I thought I was just clarifying it all depends in my opinion. I always look at Amazon or Walmart website both use apostrophes and commas so I do too. Thanks for the great info!
So he said to have a minimal description and add more item specifics? I do as many in the items specifics as possible and I always feel like a broken record in my description. What did he suggest that we put in the description box? And as always, LOVE your videos! You guys are awesome 😊
At 1:59 he said white, hi-resolution backgrounds are so important and distinguish items coming from "a professional" and coming from "someone's home". What's wrong with vintage, pre-owned items coming from someone's home. Sounded a little negative to me.
I think he meant more with the way things are going white backgrounds do make the item look better. We list on a white backdrop because it gives us a higher search ranking. Not saying your items wont sell without it but they will sell faster with it.
So for example he said no caps in title but does that mean I should do "nike mens" not "Nike Mens" or does first letter not matter. It looks nicer with capital letter used on first letter of each word. It sounds like they only touched on "NIKE MENS" like in all caps. Thanks for ur help and sorry its probably a obvious answer but its the first thing I thought when I saw it. (My titles are all first letter caps so I was wondering if I should make changes)
Ok got you, so Basketball Shoes should just be basketball shoes. Sales been up since listening to your tips. Most people binge watch sons of anarchy or chicago fire but I binge watch rally roots lol. Thanks again guys
Most of the stuff I sell destroys the nice white background I build for my picture taking so I don't worry so much about that. I like picking the rusty greasy stuff, vintage stuff in general. I do take that extra care of a nice clean background on select items, always if it's clothing, and I always use as many photos as I can. I do wish they would add a few more "free photos" though. And bring back Turbo Lister that's where I stored all my work.
Great info. Can you do a quick video walking through basic store management with all the changes. The format/ layout of our stores changed and finding our items in our store by search is taking forever....How to do changes by bulk, using all the analysis tools and other things we get with a store to our advantage, etc. a hands on how to run the mechanics an ebay store for smaller owners would be awesome...especially for the technically challenged. (also how to search if things are listed twice, etc which was one glitch recently, things doubled...) and other tricks you know to run the store more efficiently so we can spend more time listing....thanks a lot! fun watching you two.
Love this! I had no clue about the calendar! Since I just started reselling again, I do charge shipping & buyer pays for the return. I am happy to free returns, but do you lose money doing free shipping? I know you include the cost into the product, but do you still get the same amount of profit? Also, do buyers tend to low ball you on price due to free shipping?
we get the same amount of profit yes, not saying that is the only way to sell, it's just what works best for us. For example, if you sell something for $20 + $5 shipping, after fees you're left with about $21.75. If we make the same sale for $24.77 free shipping we're left with $21.55 but ours will probably sell first.